Refund Policy

At WeemCustom.com, we take pride in delivering high-quality custom decals and products. Please read our refund policy carefully before placing an order.

1. Custom Products (Important)

Most of our products are custom-made or made-to-order.

Because of this, we do NOT accept returns or refunds for:
• Change of mind
• Incorrect size, color, or design selected by the customer
• Minor color differences due to screen display

Once an order enters production, it cannot be modified or canceled.

2. Damaged, Defective, or Incorrect Items

We will gladly offer a replacement or refund if:

• You received a damaged item
• You received the wrong product
• The product has a manufacturing defect

To be eligible:
• Contact us within 7 days of delivery
• Provide clear photos of the issue

3. Order Cancellation

Orders can only be canceled within 12 hours of purchase.

After this time, your order may already be in production and cannot be canceled.

4. Returns (If Applicable)

If a return is approved:
• The item must be unused and in original condition
• The customer is responsible for return shipping costs

We do not accept returns for custom-made products.

5. Refund Process

Once approved, refunds will be processed to your original payment method.

Please allow:
• 5–10 business days for the refund to appear

6. Non-Refundable Items

The following items are non-refundable:

• Custom decals and personalized products
• Used or installed items
• Clearance or sale items

7. Installation Responsibility

We are not responsible for issues caused by improper installation.

We recommend following our installation guide carefully.

8. Contact Us

If you have any questions or concerns, please contact us:

Email: info@weemcustom.com
Website: https://weemcustom.com